FaceTime Not Working On iPhone? Here’s Why & The Fix

By | March 4, 2022

FaceTime is Apple’s video and phone service that allows you to make calls while ensuring that the person you want to call is using your Apple device. FaceTime allows you to make international calls as long as you use Wi-Fi or cellular data. Using FaceTime is very simple. But several factors make the simple process a little complicated. The FaceTime Not Working problem can occur at any time because it is run through a web application.

FaceTime Not Working

FaceTime Not Working On iPhone

The plus side is the main problems with software that can be fixed. The following are the recommended solutions for solving FaceTime Not Working problems with new iPhone XS devices that are not working. If you are one of the first owners of a newly released iOS device and FaceTime is unavailable for some reason, this information cannot be helped. Also, look for easy-to-read solutions of FaceTime Not Working.

FaceTime Not Working

If you are looking for a solution to FaceTime Not Working, see the troubleshooting page. We are working on some of the most common issues with this phone. Please see the page for similar problems to yours and use the suggested solutions. If they don’t have it for you or need our help, feel free to contact us through our iPhone survey.

Facetime Video calling from Android to iPhone

How to fix iPhone XS using FaceTime

Before fixing problems with software that cannot run FaceTime on iPhone XS, check the status of the Apple FaceTime server on the Apple Support Status page. If FaceTime is off, you can wait for the server to start up again. If the FaceTime apk server has started but is still not working on your mobile, try the following solution.

The first solution

Reset and deactivate FaceTime.

This can be a random problem affecting the FaceTime application, mainly if you have used FaceTime on your previous device. In this case, reactivate FaceTime, and the issue can be resolved.

Here it is:

  1. Click to open the settings.
  2. Click FaceTime.
  3. Please turn off the FaceTime switch to turn it off.
  4. Perform a soft reset or restart iPhone XS.
  5. Then go back to Settings-> FaceTime and select FaceTime again to switch the switch.
  6. To resolve this issue, it works in the same way as restarting and updating the FaceTime application. If you find a slight flaw in the FaceTime app, that’s enough.

The second solution

Log out of your Apple ID account and log in again.

If the above solution did not resolve the issue, exit FaceTime with Apple ID and try to log in again. The descriptions are as follows:

  1. Open the Settings app on the main page.
  2. Click FaceTime.
  3. Go to the section to get there.
  4. Select the Apple ID and click on the “Exit” option.
  5. Restart iPhone XS (soft reset).
  6. Then return to the Settings-> FaceTime-> section and enter your Apple ID and your phone number.
  7. Click on the following options to sign in.
  8. After applying the new changes, verify that the FaceTime application is running. If not, go to the next solution.

The Third solution:

Check and manage iPhone XS date and time settings.

Check the date and time settings on FaceTime and make sure they are set correctly. The access method is as follows.

  1. Open the Settings app on the main page.
  2. Click the panel.
  3. Click on the date and time.
  4. Then activate it by clicking on the “Automatic settings” option.
  5. Also, make sure the time zone is set to your current location.


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